Shipping & Returns

Shipping/Handling Policy

We generally ship each week from Monday through Wednesday to insure delivery before the weekend.
Delivery is not available on Sundays or holidays. We ship by U.S.P.S. Priority Mail and our cookies arrive in approximately two to three days. If you need your package there faster, we can ship via Express Mail which offers overnight service to many locations. Call us for more details. We ship only within the continental U.S. (excluding Alaska & Hawaii) and do not ship to P.O. Boxes. We will not be held responsible for wrong addresses. The Postal Service offers a database that is free to look up the zip code of every address in the country (www.usps.gov/ncsc).

Please note that we reserve the right to require advance notice during peak holidays like Christmas, Valentines Day & Mothers Day. In other words, PLEASE place your order with plenty of advance notice whenever possible. We will not be held responsible for delivery delays due to extreme weather conditions.


Delivery Dates

We receive many inquiries asking for exact delivery dates. We will do our best to ship your order accordingly. However, the United States Postal Service can not guarantee an exact date of delivery, but rather an anticipated date for delivery, so, in turn, we are unable to guarantee delivery dates.

Note: We are closed on most major holidays and will not be shipping out any orders on those dates.

Shipping Schedule

Monday
Orders placed before 11:00 a.m. EST will be shipped out the same day.
Orders placed after 11:00 a.m. EST will be shipped out the following business day.

Tuesday
Orders placed before 11:00 a.m. EST will be shipped out the same day.
Orders placed after 11:00 a.m. EST will be shipped out the following business day.

Wednesday
Orders placed before 11:00 a.m. EST will be shipped out the same day.
Orders placed after 11:00 a.m. EST will be shipped out the following Monday.

Thursday, Friday, Saturday & Sunday
All orders will be shipped out Monday

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